Toshiba DK40I 用户手册

Automatic Call Distribution

Program 14-6 – After Shift Service Destination

Strata DK Programming 5/00

6-27

Automatic Ca

ll Dis

tribution

Program 14-6 – After Shift Service Destination

Initialized Default:

Destination = Incoming port 000

✱ ✱ ✱ ✱ 6SNU +ROG 6SNU

+ROG 6SNU +ROG 6SNU +ROG

Processor

ACD Group Numbers

[PDN] Port Range [PhDN] Port Range

DK40i

01~08

000~027

500~527

RCTUA

01~078

000~031

500~531

RCTUBA/BB

01~08

000~079

500~079

RCTUC/D

01~16

000~239

500~739

RCTUE/F

01~16

000~335

500~835

B1CU

01~08

000~055

500~579

B2CAU/CU

01~16

000~111

500~739

B3CAU/BU

01~16

000~191

500~739

B5CAU/BU

01~16

000~335

450~785

Data

After Shift Service Destination

OP0, OP1, OP2, OP3

Overflow Point (OP) Destination (Incoming Port 000). Only one OP
can be programmed. For No Overflow, select DATA=0.

301~308

ACD Group (DK40i, RCTUA, RCTUBA/BB, B1CU)

301~316

ACD Group (RCTUC/D, B2CAU/BU, B3CAU/BU)

401~416

ACD Group (RCTUE/F, B5CAU/BU)

320 (DK40i, RCTUA, RCTUBA/BB, C/D, B1CU, B2CAU/BU, B3CAU/BU)
420 (RCTUE/F, B5CAU/BU)

Auto Attendant (DK Built-in)

321 (DK40i, RCTUA, RCTUBA/BB, C/D, B1CU, B2CAU/BU, B3CAU/BU)
421 (RCTUE/F, B5CAU/BU)

Normal CO line; Ring assignments not including delayed ringing
assignments

See [PhDN] Port Range

[PhDN] Program

*04 Port Number

900~915

Distributed Hunt Group Program *04 Port Number

ACD Group

Numbers

After Shift

Destination

DATA = Destination

SELECT = 6

SELECT = ACD Group Number