Toshiba DK40I 用户手册
Automatic Call Distribution
Program 14-71 – Queue Size for Alarm, Immediate Assignments
Strata DK Programming 5/00
6-29
Automatic Ca
ll Dis
tribution
Program 14-71 – Queue Size for Alarm, Immediate
Assignments
Assignments
Initialized Default:
Queue Size = 010
Program 14-71 Overview
The system causes the Supervisor
5HVHW4XHXH$ODUP
button to flash and the Supervisor
telephone sounds immediately a one second On, one-half Off beeping alarm when the number of
calls in the ACD queue exceeds the number set in this program. Program 14-8 DATA must be set
to “1” if using this option (see Program 14-8 for more information).
calls in the ACD queue exceeds the number set in this program. Program 14-8 DATA must be set
to “1” if using this option (see Program 14-8 for more information).
✱ ✱ ✱ ✱ 6SNU +ROG 6SNU
+ROG 6SNU +ROG 6SNU +ROG
Processor
ACD Group Numbers
Queue Size
DK40i
01~08
001~012
RCTUA
01~08
001~016
RCTUBA/BB, B1CU
01~08
001~048
RCTUC/D, B2CAU/BU, B3CAU/BU
01~16
001~144
RCTUE/F, B5CAU/BU
01~16
001~200
ACD Group Number
Queue Size
DATA = Queue Size
SELECT = 71
SELECT = ACD Group Number