Toshiba CIX-SG-CCACD-VB 用户手册

When you have completed an ACD call, your telephone may enter the Wrap Up mode 
automatically if that option is selected for your ACD group. Wrap Up mode is a pre-
defined mode with a time limit that enables you to process paperwork or complete 
items related to your last ACD call without interruption. ACD calls are routed to you 
again when the Wrap Up time limit expires or you end it.

When you have completed your paperwork, you can end the Wrap Up time period by 
pressing 

End Wrap Up

 work. You can make/receive PBX calls during the Wrap Up 

time period.

³ To end Wrap Up Time

When a call has completed, your phone automatically 
enters the Wrap Up state. The LCD shows this and the 
remaining time until your phone will become available for 
the next call.

³

Press 

End Wrap Up

. Wrap Up time will end in one second and your LCD returns 

to idle. You are now available to accept incoming ACD calls.