Toshiba CIX-SG-CCACD-VB 用户手册
Strata CIX ACD Agent/Supervisor Telephone 05/06
25
A
about this book
conventions,
related documents,
ACD
call pickup,
group supervisor,
ACD Call button,
,
ACD Help,
button,
ACD PU button,
agent
assistance,
available,
unavailable,
wrap up,
agent status,
alarm
tone,
unavail,
alarm clearing,
answer calls,
answering calls,
auto scroll interval,
Avail/Unavail button,
available,
B
buttons
ACD Call,
ACD Help,
ACD help,
ACD PU,
Avail/Unavail,
Display Status,
End Wrap Up,
extension,
extension numbers,
Feature,
Hold,
Join,
Log In/Out,
Mode,
Monitor Call,
,
Msg,
Start/End Shift,
supervisor
Join,
Monitor Call,
Start/End Shift,
Unavail,
Work Unit,
Index