Canon iP5000 Benutzerhandbuch

Troubleshooting

The following are the possible errors that may occur when printing directly from a digital still 
camera or digital video camcorder*, and the countermeasures to eliminate them.

*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.

*

To resume printing, you can press the RESUME/CANCEL button on the printer instead of selecting Continue.

Printer in use

Images are being printed from 
the computer

Wait until printing ends. The printer automatically starts 
printing the images from the camera after completing the 
current printing.

Printer warming up

The printer is warming up

Wait until warm-up ends. When it is ready, the printer starts 
printing automatically.

No paper 

No paper is loaded

Load paper in either the Sheet Feeder or Cassette which you 
have selected with the Paper Feed Switch on the printer, and 
select Continue

*

 in the display on your camera. 

Paper error 

The Paper Output Tray is 
closed

Open it to resume printing. If the Inner Cover is open, close it. 

Paper jam 

A paper is jammed in the 
printer

Select Stop in the display on your camera to stop printing. 
Remove the jammed paper, load new paper, and press the 
RESUME/CANCEL button on the printer and retry printing. 

Printer cover open

The Top Cover is open

Close the Top Cover on the printer.

No print head 

The Print Head is defective or 
not installed (The POWER 
lamp on the printer flashes 
five times.)

Install a Print Head according to the 

Easy Setup Instructions.

If the Print Head has already been installed, remove it to check 
for any dirt or debris at its contacts. After cleaning, reinstall the 
Print Head. 
If the error still remains, the Print Head may be defective. 
Contact the Customer Care Center.

Waste tank (ink absorber) 
full

The waste ink absorber is 
nearly full

The printer has a built-in waste ink absorber to hold the ink 
used during print head cleaning. This error message indicates 
that the waste ink absorber is nearly full. 
You can continue printing for a while by selecting Continue

*

 in 

the display on your camera. 
However, because printing is disabled once the waste ink 
absorber becomes completely full, you are recommended to 
contact the Customer Care Center as early as possible. 

Ink is low

It is about time to replace the 
ink tank with a new one

Select Continue

*

 in the display on your camera to resume 

printing.

Ink tank is empty

Replace the ink tank with a 
new one

Printing resumes once the Top Cover is closed after ink tank 
replacement.
You can continue printing by selecting Continue

*

 in the display 

on your camera with the ink tank empty. But, it is recommended 
you replace it with a new one immediately after printing. It may 
damage the printer if you continue printing with empty ink 
tanks.

Printer error

An error requiring servicing 
might have occurred (the 
POWER lamp on the printer 
flashes alternately orange 
and green).

Select Stop in the display on your camera to stop printing.
Disconnect the cable between the printer and the camera, turn 
off the printer, and unplug the power cord of the printer from 
the power supply. After a while, plug the power cord of the 
printer back in, turn on the printer, and then reconnect the 
camera to the printer. 
If the same error occurs, contact the Customer Care Center.