KYOCERA 4550ci Benutzerhandbuch

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Troubleshooting 
12-2
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the 
following pages. If the problem persists, contact your Service Representative.
Symptom
Checkpoints
Corrective Actions
Reference 
Page
An application does 
not start.
Is the Auto Panel Reset time 
short?
Set the Auto Panel Reset time to 
30 seconds or more.
The operation panel 
does not respond 
when the main power 
switch is turned on.
Is the machine plugged in?
Plug the power cord into an AC 
outlet.
Pressing the Start key 
does not produce 
copies.
Is there a message on the 
touch panel?
Determine the appropriate 
response to the message and 
respond accordingly.
Is the machine in Sleep 
mode?
Press the Power key to recover 
the machine from Sleep mode. The 
machine will be ready to copy 
within a minute.
Blank sheets are 
ejected.
Are the originals loaded 
correctly?
When placing originals on the 
platen, place them face-down and 
align them with the original size 
indicator plates.
When placing originals in the 
optional document processor, 
place them face-up.
Check that the application software 
is correctly operated.
Printouts are too 
light.
Is the paper damp?
Replace the paper with new paper.
Have you changed the 
density?
Select appropriate density level.
Is the toner distributed evenly 
within the toner container?
Shake the toner container from 
side to side several times.
Is there a message indicating 
the addition of toner?
Replace the toner container.
Is EcoPrint mode enabled?
Disable EcoPrint mode.
Run [Drum Refresh].
Run [Developer Refresh].
Run [Laser Scanner Cleaning].
Make sure the paper type setting is 
correct for the paper being used.