Zebra Technologies 11680100201 Benutzerhandbuch

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Troubleshooting
Print Quality Problems
1/7/10
Xi4™/RXi4™ User Guide
P1009874-002
Misregistration/skips 
labels
The printer is not calibrated.
Recalibrate the printer.
The media sensor is not 
positioned correctly.
Place the media sensor in the proper position. 
See 
.
Improper label format.
Use correct label format.
Misregistration and 
misprint of one to 
three labels
The platen roller is dirty.
See 
The media sensor is not 
positioned correctly.
Place the media sensor in the proper position. 
See 
.
Media does not meet 
specifications.
Use media that meets specifications.
Vertical drift in 
top-of-form position
The printer is out of calibration.
Calibrate the printer. See 
.
Vertical drift occurs during 
normal printer operation.
Note • 
A vertical drift of 
± 4 to 6 dot rows 
(approximately 0.5 mm) 
is within normal 
tolerances.
Calibrate the printer. Se
.
The platen roller is dirty.
Clean the platen roller. See 
.
Vertical image or 
label drift
The printer is using 
non-continuous labels but is 
configured in continuous mode.
Configure the printer for non-continuous and run 
calibration routine, if necessary.
The media sensor is positioned 
incorrectly.
Ensure that the media sensor is properly 
positioned to read a single/consistent interlabel 
gap. See 
.
The media sensor is calibrated 
improperly.
See 
The platen roller is dirty.
Clean the platen roller. See 
.
Improper printhead pressure 
settings (toggles).
Adjust the printhead pressure to ensure proper 
functionality.
Improperly loaded media.
Verify that the printer is loaded properly.
Incompatible media.
Ensure that the interlabel gaps or notches are 2 to 
4 mm and consistently placed. Media must not 
exceed minimum specifications for mode of 
operation.
Table 12 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution