Zebra Technologies 2237A10L010 Benutzerhandbuch

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Troubleshooting
LCD Error Messages
148
13383L-004 Rev. A
Xi
IIIPlus/R110Xi/R170Xi User Guide
9/6/07
The RIBBON light is on; the 
ERROR light flashes. 
Ribbon is loaded, but the printer is 
set for direct thermal mode.
Ribbon is not required with direct 
thermal media. If you are using direct 
thermal media, remove the ribbon. This 
error message will not affect printing.
If you are using thermal transfer media, 
which requires ribbon, set the printer 
for Thermal Transfer mode. See 
.
The printer stops; the 
MEDIA light is on; the 
ERROR light flashes. 
The media is not loaded or is 
loaded incorrectly.
Load media correctly.
Misaligned media sensor.
Check position of the media sensor.
The printer is set for 
noncontinuous media, but 
continuous media is loaded.
Install proper media type, or reset 
printer for current media type and 
perform calibration.
The printer stops; the 
ERROR light flashes. 
The printhead is not fully closed.
Close printhead completely.
The head open sensor is not 
working properly.
Call a service technician.
The ERROR light flashes.
The printhead has a faulty 
thermistor.
Call a service technician.
The printer stops; the 
ERROR light is on; the 
printer cycles through these 
three messages.
Caution • 
An improperly connected printhead data or power cable 
can cause these error messages. The printhead may be hot 
enough to cause severe burns. Allow the printhead to cool.
The printhead data cable is not 
properly connected.
Caution • 
Turn off (
O
) the printer 
before performing this procedure. 
Failure to do so can damage the 
printhead.
1.
Turn off (O) the printer.
2.
Disconnect and reconnect the data 
cable to the printhead.
3.
Ensure that the cable connector is 
fully inserted into the printhead 
connector.
4.
Turn on (I) the printer.
The printhead has a faulty 
thermistor.
Call a service technician.
Table 12 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
WARNING
RIBBON IN
ERROR CONDITION 
PAPER OUT
ERROR CONDITION 
HEAD OPEN
THERMISTOR
FAULT
WARNING
HEAD COLD
THERMISTOR
FAULT
ERROR CONDITION 
HEAD ELEMENT BAD