Zoom X6v VoIP Benutzerhandbuch

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Emergency Services and eServices Events 
The emergency services numbers follow the same rules as those defined for the pattern matching strings 
in 
The VoIP Subsystem allows flexible treatment of emergency numbers. They can be sent either via the 
Internet or over the PSTN. When you are connected to a SUBSCRIPTION server that supports the 
Eservices (Emergency Services) event, the server and VoIP Subsystem can coordinate with each other to 
make sure that the VoIP Subsystem will route emergency calls via the appropriate connection. Make sure 
to include all emergency numbers in both the default VoIP and PSTN parameters, if you want the VoIP 
Subsystem to make a flexible selection. 
Parameter 
Description 
Default 
Emergency Numbers Routed via VoIP 
Specifies which emergency numbers to 
route over VoIP 
100, 11x, 911, 999 
Emergency Numbers Routed via the 
PSTN 
Specifies which emergency numbers to 
route over PSTN 
100, 11x, 911, 999 
Default Emergency Numbers Routed 
via VoIP 
Specifies which default emergency 
numbers to route over VoIP 
100|11x|911|999 
Default Emergency Numbers Routed 
via the PSTN 
Specifies which default emergency 
numbers to route over PSTN 
100|11x|911|999 
Always Route Emergency Numbers 
via the PSTN 
When enabled, this parameter configures 
the VoIP Subsystem to always send 
emergency numbers to the PSTN. If the 
PSTN line is unavailable, then emergency 
calls are routed via VoIP. 
Disabled 
Emergency Numbers via the PSTN Alt 
(Click Help) 
When enabled, this parameter allows the 
VoIP Subsystem to determine which port 
to send emergency numbers to, based on 
negotiation over the event Eservices with 
the subscription server. If the subscription 
to the Eservices event fails, then 
emergency numbers are routed to the 
PSTN. 
If both Always Route Emergency Numbers via 
PSTN
 and Emergency Numbers via the PSTN 
Alt
 are both disabled, then emergency 
calls will be routed according to 
negotiation through the event Eservices. If 
the subscription fails, then emergency 
calls are preferentially routed via VoIP. 
Enabled 
Note
: If neither the PSTN nor VoIP is available, users will hear no dial tone when they pick up the 
handset. In that case, they should understand that they cannot make an emergency call. 
Chapter 8:  Subscription Services
                                                                                                                    
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