3com 7600 Benutzerhandbuch
A-4
A
PPENDIX
A: T
ECHNICAL
S
UPPORT
If you are unable to contact your network supplier, refer to Table A-4 on
how to contact 3Com.
how to contact 3Com.
Returning Products
for Repair
A product sent directly to 3Com for repair must first be assigned a Return
Materials Authorization (RMA) number. A product sent to 3Com without
an RMA number will be returned to the send unopened, at the sender's
expense.
Materials Authorization (RMA) number. A product sent to 3Com without
an RMA number will be returned to the send unopened, at the sender's
expense.
Table A-5 contains the telephone and fax numbers to use, to obtain an
RMA number.:
RMA number.:
Table A-6 lists the local access numbers available within the following
countries:
countries:
Table A-4 Network Supplier Support
Country
Baud Rate
Telephone Number
Taiwan
up to 14400 baud
(886) (2) 377 5838
(886) (2) 377 5840
(886) (2) 377 5840
U.K.
up to 14400 baud
(44) (1442) 278278
U.S.
up to 14400 baud
(1) (408) 980 8204
Table A-5 Obtaining an RMA Number
Country
Telephone Number
Fax Number
U.S. and Canada
(800) 876 3266,
option 2
option 2
(408) 764 7120
Europe
(44) (1442) 278000
(44) (1442) 236824
Outside Europe, U.S. and
Canada
Canada
(1) (408) 492 1790
(1) (408) 764 7290
Table A-6 Local Access Numbers
Country
Fax Number
Country
Fax Number
Australia
800 123853
Italy
1678 99085
Denmark
800 17319
Netherlands
06 0228049
Finland
98 001 4444
Norway
05 01 1062
France
05 90 81 58
Sweden
020 792954
Germany
0130 8180 63
U.K.
0800 626403
abtthgde.book Page 4 Tuesday, June 23, 1998 10:29 AM