Nortel Networks P0908544 Benutzerhandbuch
72 Maintaining caller and employee information
Enterprise Edge Attendant Console User Guide
P0908544 Issue 01
Adding notes to employee records
You can add a note to an employee record by selecting a note from a list or typing
a personal note. The note appears in the Notes column under Directory in the
Attendant window.
a personal note. The note appears in the Notes column under Directory in the
Attendant window.
To select from the list of notes:
1. Click an extension number in the Full, Assigned or Selected Directory views.
2. From the Note list box, click the applicable note.
The note appears in the Directory list’s Notes column.
To type a note:
1. Click an extension number in the Full, Assigned or Selected Directory views.
2. In the Note list box type a note.
3. Press the Enter key.
The note appears in the Directory list’s Notes column.
Note: To delete a Note, delete the information in the Note list box and then
press the Enter key.