Technicolor - Thomson 300 Series Benutzerhandbuch
5 Troubleshooting
3EC 36714 BAAA TCZZA Ed. 01
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5 Troubleshooting
Solving problems
This appendix provides information on how to identify and correct some common
problems you may encounter when using the SpeedTouch™.
In most cases the described solutions will solve the problem.
However, if the problem keeps persistent, reinstallation of your SpeedTouch™ might
solve the problem.
If reinstallation has not resolved the problem, contact the company from which you
purchased the SpeedTouch™ for assistance.
problems you may encounter when using the SpeedTouch™.
In most cases the described solutions will solve the problem.
However, if the problem keeps persistent, reinstallation of your SpeedTouch™ might
solve the problem.
If reinstallation has not resolved the problem, contact the company from which you
purchased the SpeedTouch™ for assistance.
SpeedTouch™ LEDs
Your SpeedTouch™ is equipped with two Bi-colored LEDs . These indicators indicate
the status of the SpeedTouch™. Checking the SpeedTouch™ status may be a first step
in isolating the problem.
the status of the SpeedTouch™. Checking the SpeedTouch™ status may be a first step
in isolating the problem.
Start-up phases
At startup, the SpeedTouch™ passes three phases:
Failed POST
When a Power on Self Test (POST) failed, both LEDs are solid amber.
Phase USB
LED
ADSL LED
Description
Color
Timing
Color
Timing
Attaching and
Configuring
Configuring
Red
Flashing,
very short
time
very short
time
Off
—
The Speed-
Touch™ is
attached.
Touch™ is
attached.
Green
Solid,
2 seconds
2 seconds
Green
Solid,
2 seconds
2 seconds
Ready to
continue.
continue.
Downloading
Green
Flashing,
1 to 10
seconds
1 to 10
seconds
Off
—
Downloading
driver software
from computer.
driver software
from computer.
Solid
Amber
Solid
Download
successful.
successful.
Connecting to
ADSL
ADSL
Green
Solid
Green
Flashing
Pending ADSL
line synchroniza-
tion.
line synchroniza-
tion.
Solid
Ready for
connectivity.
connectivity.