Eicon Networks Adapters Benutzerhandbuch

Troubleshooting  

If you are having problems with your adapter or with the corresponding software, 
the following suggestions can help you diagnose and solve the problems. If these 
suggestions don’t work for you, try the suggestions described in the online 
manual for the corresponding software, or those on the Help Web (see page 8).

(under Windows NT)
The Line Check utility performs a check of your adapter, cabling, and ISDN 
connection. 
To run the Line Check utility, run “Line Check” from the “Eicon ISDN Tools 
(Common)” folder in the “Programs” menu. In the DIVA for Windows NT Line 
Check window, click “Start”.
If the Line Check returns an error, check the following items:

• cabling
• DIVA for Windows NT configuration (ISDN numbers, SPIDs, and switch 

type)

• hardware configuration (for information on resolving hardware conflicts, refer 

to the DIVA for Windows NT Reference Guide)

code can help your ISDN service provider diagnose the problem.
If the Line Check does not return an error, but you cannot get your server adapter 
to work properly, there is probably a problem in the configuration of the 
application you are using with your server adapter (such as Dial-Up Networking 
or faxing software).