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Diagnostics and Troubleshooting - User Interface 
132 
  HC900 Hybrid Controller Installation and User Guide 
Revision 5 
  
9/03 
Table 27 - Controller Module Diagnostics 
OI Screen 
Item  
OI Screen 
Item Value 
Number of 
LED 
Strobes  
Possible Cause 
Control File Action 
User Action 
RACK 1 
VIRTUAL 
CONNECT 1 – 5 
GOOD N/A  N/A 
N/A 
N/A 
 APPLICATION 
ERROR 
10 
At least 1 response to 
a host resulted in an 
exception code 
1. Rack 1 monitor block’s 
COMPORT DIAG is set 
to WARNING. 
2. Rack 1 monitor block’s 
RACK OK pin is turned 
off. 
3. ASYS block’s HW OK 
pin is turned off. 
At host, determine 
which message is 
causing the exception 
code and fix. 
PEER PORT 
GOOD 
N/A 
N/A 
N/A 
N/A 
 APPLICATION 
ERROR 
10 
One of the peer 
connection’s 
application error count 
is non-zero 
1. Rack 1 monitor block’s 
COMPORT DIAG is set 
to WARNING. 
2. Rack 1 monitor block’s 
RACK OK pin is turned 
off. 
3. ASYS block’s HW OK 
pin is turned off. 
At host, determine 
which message is 
causing the exception 
code and fix. 
 NETWORK 
SETUP 
ERROR 
10 Controller/network 
names determined on 
network are illegal 
1. Rack 1 monitor block’s 
COMPORT DIAG is set 
to FAILED. 
2. Rack 1 monitor block’s 
RACK OK pin is turned 
off. 
3. ASYS block’s HW OK 
pin is turned off. 
Correct the setup 
problem. 
 NO 
IP 
ADDRESS 
10 
DHCP and IP address 
are not configured 
SEE NETWORK SETUP 
ERROR 
Enter an IP address. 
 HARDWARE 
FAILURE 
10 
Ethernet port tests 
failed during power-
up. 
SEE NETWORK SETUP 
ERROR 
Replace CPU module