TP-LINK TL-WR841HP Merkblatt
Appendix 2: Troubleshooting
Configuration for Windows with Setup Wizard
2
You can save these settings in a text file on your
desktop. If you forget the Network Security Key, you
can check the Router Settings.txt.
desktop. If you forget the Network Security Key, you
can check the Router Settings.txt.
You can click WEB management interface for more advanced
settings.
settings.
9
After confirming the configurations, click NEXT to continue.
10
After the configuration is completed successfully, please
click NEXT.
11
If your client devices support WPS(Wi-Fi Protected Setup),
you can add your device to the network by pushing the WPS
button. Then click NEXT.
you can add your device to the network by pushing the WPS
button. Then click NEXT.
Appendix 1: Configuring the Router via Web Management Page
(for Mac OS X/Linux users or Windows users who can’t run the mini CD)
1
Open your browser and type http://tplinklogin.net in the address field,
then use the user name admin and password admin to log in.
12
Click FINISH to complete the setup.
2
Click Quick Setup in the main menu and click Next.
3
Select the WAN connection type provided by your ISP.
Or you can select Auto-Detect and click Next to continue.
4
The Dynamic IP is the suitable connection type for most cases.
Here we take it for example. On the next page, the cable modem
users may need to clone the MAC address from their main
computer - the computer which is used to connect with the cable
modem. Then click Next.
Here we take it for example. On the next page, the cable modem
users may need to clone the MAC address from their main
computer - the computer which is used to connect with the cable
modem. Then click Next.
5
You can rename your wireless network and create your own password on
this page. The default wireless name is TP-LINK_XXXXXX, and the default
wireless password, the same as the PIN code, is printed on the bottom
label. Click Next to continue.
6
Click Finish to make your settings take effect.
If your router does not work properly, you can reset it and then
configure it again. With the router powered on, press and hold
the WPS/RESET button on the rear panel for approximately 8
seconds before releasing it.
configure it again. With the router powered on, press and hold
the WPS/RESET button on the rear panel for approximately 8
seconds before releasing it.
1) Check to verify all connections are connected properly.
Try with different Ethernet cables to ensure they are
working properly.
2) Check to see if you are able to access the router’s web
management page. If not, please refer to “What can I
do if I cannot open the web management window?”.
3) Please log in the web management page
(http://tplinklogin.net), click the menu “Network >
WAN”, and ensure that the WAN Connection Type is
Dynamic IP; this is the suitable connection type for most
DSL/Cable modems and other networks.
WAN”, and ensure that the WAN Connection Type is
Dynamic IP; this is the suitable connection type for most
DSL/Cable modems and other networks.
4) For cable modem users, please click menu “Network >
MAC Clone”. Click Clone MAC Address button and
then click Save. Reboot the modem first and then the
router, try to access the Internet from your computer. If
the problem persists, please go to the next step.
5) Connect your computer directly to your modem and
attempt to access the Internet. If you are still unable to
access the Internet, please contact your Internet
provider for further assistance.
4. How do I restore my router’s configuration to
its factory default settings?
1. What can I do if I cannot access the Internet?
1) For Windows 7/Vista
Go to ‘Start > Settings > Control Panel’. Click ‘View
network status and tasks > View status > Properties’
and double-click ‘Internet Protocol Version 4
(TCP/IPv4)’. Select ‘Obtain an IP address automatically’,
choose ‘Obtain DNS server address automatically’ and
click ‘OK’.
2) For Windows XP/2000
Go to ‘Start > Control Panel’. Click ‘Network and
Internet Connections > Network Connections’.
Right-click ‘Local Area Connection’, select ‘Properties’
and then double-click ‘Internet Protocol (TCP/IP)’. Select
‘Obtain an IP address automatically’, choose ‘Obtain
DNS server address automatically’ and click ‘OK’.
3. What can I do if I forget my password?
1) For default wireless password:
Please refer to the “Wireless Password/PIN” labeled
on the bottom of the Router.
2) For the web management page password:
2) For the web management page password:
Reset the Router first and then use the default user
name and password: admin, admin.
2. What can I do if I cannot open the web manage-
ment window?
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Technical Support
For all other technical support, please contact us by using the following details:
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Singapore
Global
Tel: +86 755 2650 4400
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E-mail: support.uk@tp-link.com
Service time: 24hrs, 7 days a week
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Tel: +49 1805 875 465 (German Service)
Tel: +49 1805 875 465 (German Service)
+49 1805 TPLINK
+43 820 820 360
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German fixed
phone network and up to 0.42 EUR/min
from mobile phone
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GMT+2 (Daylight Saving Time in Germany)
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Tel: 1300 88 875 465
Tel: 1300 88 875 465
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
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Tel: 8 (499) 754 5560
8 (800) 250 5560 (toll-free call from any RF
region)
E-mail: support.ru@tp-link.com
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Tel: (+62) 021 6386 1936
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*Except public holidays
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Tel: +41 (0) 848 800 998 (German Service)
Tel: +41 (0) 848 800 998 (German Service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of
different time
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and 13:30 to 17:30. GMT+1 or GMT+2
(Daylight Saving Time)
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Turkey
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: support.au@tp-link.com (Australia)
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Tel: 0850 7244 488 (Turkish Service)
E-mail: support.tr@tp-link.com
Service time: 09:00 to 21:00
7 days a week
Italy
Tel: +39 023 051 9020
Tel: +39 023 051 9020
E-mail: support.it@tp-link.com
Service time: Monday to Friday
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Ukraine
Tel: 0800 505 508
Tel: 0800 505 508
E-mail: support.ua@tp-link.com
Service time: Monday to Friday
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Toll Free: 0800 608 9799
(Portuguese Service)
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Service time: Monday to Friday, 09:00
to 20:00; Saturday, 09:00 to 15:00
Brazil
Poland
Tel: +48 (0) 801 080 618 / +48 227 217 563 (if
Tel: +48 (0) 801 080 618 / +48 227 217 563 (if
calls from mobile phone)
E-mail: support.pl@tp-link.com
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (Daylight Saving Time)
For more troubleshooting help, go to
www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download/
France
Tel: +33 (0) 820 800 860 (French service)
Tel: +33 (0) 820 800 860 (French service)
Email: support.fr@tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday, 09:00 to
18:00 *Except French Bank holidays
WPS/
RESET
1
2
3
4
POWER
INTERNET
WPS/
RESET
1
2
3
4
POWER
INTERNET