Pitney Bowes DM525 Benutzerhandbuch

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10 • Troubleshooting
10-4
SV62201 Rev. C
Envelope Feeding Problems
Description
Possible Causes
Solution
More than one enve-
lope is feeding
Too many envelopes are on the 
feed deck; envelopes are not 
stacked properly on the feed deck.
Remove some of the envelope and test with a 
smaller stack. 
Slant the envelopes slightly to the left (shin-
gled).
 
Feeder adjustment setting is  
incorrect.
OR
 
Envelopes are too thick or thin for 
the feeder adjustment setting.
Adjust the thickness adjustment knob to corre-
spond to the envelope thickness. For thicker 
pieces of mail (3/8” to 5/8”), or mail containing 
several inserts, use the thick mail setting. For 
mail containing only single inserts, or for post-
cards, use the normal mail setting.
Envelopes shingled to the left
Normal mail setting
Thick mail setting