Pitney Bowes DM525 Benutzerhandbuch

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DM525™ and DM575™Series Digital Mailing System Operating Guide
SV62201 Rev. C
10-11
 
Weighing Problems
Description
Possible Causes
Solution
Weight on internal 
scale is erratic 
Possible interference.
Remove everything from the scale and turn off 
the power. Rezero the scale. To rezero the 
scale, press the Menu key, then select Zero 
Scale

Make sure when you place mail on the scale 
you center it and check to make sure that it is 
not touching another surface.  
Weights on external 
scale are erratic or 
the scale does not 
return to zero
For MP Series External Weighing 
Platform scales:  The scale top 
cover my not be seated properly 
on the scale
1.
Remove the top cover and make sure the 4 
plastic grommets in the scale are seated 
properly. The 4 plastic posts on the top 
cover fit into these grommets. 
2.
If a grommet, or any part of a grommet, is 
pushed below the surface of the metal on 
the scale, reseat it until it appears as shown 
here:
3.
Check to make sure the bubble is centered 
in the circle as shown on the next page. If 
not, and you have a flatblade screwdriver, 
center the bubble by adjusting the legs, 
otherwise go to step 4. 
Grommet seated 
properly 
Grommet pushed 
below surface 
Center the bubble