Canon D800 Benutzerhandbuch

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Printout is wrong

There might be a 
communications problem 
between the printer and your 
computer.

Make sure that your cable connections are 
secure.
Make sure that your parallel interface 
cable is less than 9.9 feet (3.0 m) or USB 
interface cable is less than 16.5 feet (5.0 
m) long.
Make sure that you are not using a switch 
box.
Check that you have selected the correct 
printer driver in Windows.

The wrong printer is selected 
in the Printers folder.

Make sure that the Canon iC D800 is 
selected in the Printers (in Windows XP/
Server 2003, Printers and Faxes) folder.

You might need to modify 
your BIOS setup.

See your computer’s documentation for 
details. Try changing the parallel port 
mode or the parallel port address to see if 
this solves the problem.

Printer locks up 
system

Your system setup might be a 
problem.

Verify that you have a high-quality 
shielded interface cable.
The problem might be your BIOS.  Verify 
that your BIOS setup is correct. (See your 
computer’s documentation for details.)
Verify that your physical memory is 
working correctly.
If you have a Toshiba laptop, change this 
line in your CONFIG.SYS file:
c:\winutils\mxtime.exe
to:
REM c:\winutils\mxtime.exe

Computer 
indicates a device 
time-out

Your computer is sending 
data to the printer but the 
printer is not responding. 
The printer might be off, 
offline, or not connected to 
the computer.

Make sure that the printer is not paused.
Check that the printer’s interface cable is 
securely connected to both the printer and 
the computer.
Make sure that paper is properly loaded in 
the paper tray.
Reset the printer and computer.
Try the print operation again.
Try a different cable.