Canon D800 Benutzerhandbuch

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CAPT Problems
Problem
Cause
Solution
CAPT is not working 
properly
The CAPT (Canon iC 
D800) driver is not 
selected as the default 
printer driver for the
imageCLASS D800 
series.
Specify the CAPT (Canon iC D800) 
driver as the default driver for the 
imageCLASS D800 series.
The software might not 
be installed properly.
To check if CAPT is installed correctly, 
try printing a page from an application. If 
the print fails, CAPT is not installed 
correctly. Remove CAPT and install it 
again. For more information, see 
“Uninstalling CAPT” on p. 5-10.
Cannot use Adobe Type 
Manager (ATM) fonts
Adobe Type Manager (ATM) is not 
supported.
Cannot print with a 
printer driver other than 
Canon iC D800
The printer driver is 
connected to the same 
port as the Canon iC 
D800 printer driver.
Connect the printer driver to a port 
different from the Canon iC D800 printer 
driver.
CD-ROM Menu doesn’t 
appear automatically
Autorun CD-ROM 
Menu checkbox is 
unchecked in the CD-
ROM menu.
Start the CD-ROM menu manually, and 
check the “Autorun CD-ROM Menu” 
checkbox.
The “Auto insert 
notification
” checkbox 
is unchecked.
From the Device Manager make sure that 
the “Auto insert notification” checkbox 
is checked in the CD-ROM drive 
Properties dialog box. For more 
information, see Windows Help.