Xerox Phaser 3260DNI Benutzerhandbuch

Common Problems

Xerox® Phaser® 3052/3260

User Guide

143

Vertical repetitive 
defects

If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged; run a few prints through the machine and if 

you still have the problem, remove the toner cartridge and install a new one. (See 

Replacing the Toner Cartridge.

)

• Parts of the machine may have toner on them. If the defects occur on the back of 

the page, the problem will likely correct itself after a few more pages.

• The fusing assembly may be damaged. Contact a service representative.

Background scatter

Background scatter results from bits of toner randomly distributed on the printed page. 
• The paper may be too damp. Load a new batch of paper. Do not open packages of 

paper until necessary so that the paper does not absorb too much moisture.

• If background scatter occurs on an envelope, change the printing layout to avoid 

printing over areas that have overlapping seams on the reverse side. Printing on 
seams can cause problems. Or select Thick Envelope from the Printing Preferences 
window.

• If background scatter covers the entire surface area of a printed page, adjust the 

print resolution through your software application or using the printer driver options. 
(See 

Print Procedure

.)

Misformed 
characters

• If characters are improperly formed and producing hollow images, the paper stock 

may be too slick. Try different paper. (See 

Media Guidelines

.)

Page skew

• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See 

Media Guidelines

.)

• Ensure that the guides are not too tight or too loose against the paper stack. 

Curl or wave

• Ensure that the paper is loaded properly.

• Check the paper type and quality. Both high temperature and humidity can cause 

paper curl. (See 

Media Guidelines

.)

• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in 

the tray. 

• Change the printer option and try again. Go to Printing Preferences, select Paper 

tab, and set type to Thin. (See 

Print Procedures

.)

• If the job is simplex, use the rear door as the output location. For instructions, refer 

to 

Avoiding Paper Curl

.

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