Xerox 701P25032 Benutzerhandbuch
System Guide
1- 5
Gateway and Network Configuration
Troubleshooting JDF Gateway
The following logs are important for troubleshooting problems:
If there was no response from the agent to the browser, one or all
of the following can be done.
of the following can be done.
1. Enter the following command at a terminal:
ps -ef | grep java
If you see the following line, the JDFGW is likely to be alive.
root 5845 1 0 Sep 07 pts/5 12:08 /opt/XRXnps/
XRXweb/jre/bin/java -Xms128M -Xmx128M -Xmn32M -
XX:MaxPermSize=64M -
XRXweb/jre/bin/java -Xms128M -Xmx128M -Xmn32M -
XX:MaxPermSize=64M -
Since JDFGW shares a single JVM with Internet Services
Gateway, there is no single process dedicated to JDFGW.
Gateway, there is no single process dedicated to JDFGW.
In addition to this, look at the JDFGW log file
2. Logging files are located at /var/spool/XRXnps/log/
JdfJmfGateway.log.0
3. Upon a new restart of FreeFlow Print Server or new restart of
JDFGW, the JDFGW log shows:
2006.06.06 16:27:07 INFO
com.xerox.gateways.jdfjmf.common.JmfGatewayListener
init [thread-10] Gateway Running on http://[server IP
address will appear]
com.xerox.gateways.jdfjmf.common.JmfGatewayListener
init [thread-10] Gateway Running on http://[server IP
address will appear]
To indicate that JDFGW is running and now ready to process
JDF tickets.
JDF tickets.
4. By default, JDFGW is configured to log all messages. There
are many levels of logging:
SEVERE (highest value)
WARNING
INFO
CONFIG
FINE
FINER
FINEST (lowest value)
If you wish to change the level of logging, you can do so by
editing the configuration file /opt/XRXnps/configuration/
printSvc.config :
editing the configuration file /opt/XRXnps/configuration/
printSvc.config :
# Set the default logging level for the root logger
.level = <value>
With value being SEVERE/WARNING/INFO/CONFIG/FINE/
FINER/FINEST
FINER/FINEST