Zebra Technologies 79695L-002 Benutzerhandbuch

Troubleshooting
RFID Problems

79695L-002 Rev. A

Z Series

/RZ™ Series User Guide

6/6/08

The RFID labels are not within 
specifications for the printer, 
which means that the 
transponder is not in an area 
that can be programmed 
consistently.

Make sure that the labels meet transponder 
placement specifications for your printer. See 

 for transponder 

placement information.

Refer to the RFID Programming Guide or 
contact an authorized Zebra RFID reseller for 
more information. 

Some RFID tags are more 
sensitive than others and may 
require special printer settings.

1.

Verify that the printer is set for the correct 
write power. See 

 for the 

recommended power setting for each tag 
type.

2.

If necessary, run the ^HR command to 
manually calibrate the transponder position.

3.

If the problem persists, consider using a 
different tag type.

Refer to the RFID Programming Guide or 
contact an authorized Zebra RFID reseller for 
more information. 

Incorrect read and write power 
levels for the RFID tag type.

Change the RFID read and write power levels. 
Refer to the RFID Programming Guide for 
instructions.

Radio frequency (RF) 
interference from another RF 
source.

Do one or more of the following as necessary:

• Move the printer away from fixed RFID 

readers.

• Make sure that the media door is closed at all 

times during RFID programming.

The printer is using outdated 
printer firmware and reader 
firmware versions.

updated firmware.

The printer calibrated the label 
length only to the RFID inlay 
instead of to the interlabel gap.

1.

Select FEED for the 

MEDIA

 

POWER

 

UP

 and 

HEAD

 

CLOSE

 parameters (see 

 or 

2.

 Manually calibrate the printer (see