Compaq 4103TH Benutzerhandbuch

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Symptom
CD-ROM, CD-RW, or DVD-ROM 
drive cannot read a disc or 
takes too long to start.
Recording audio CDs is difficult 
or impossible.
CD-ROM, CD-RW, or DVD-ROM
Note: See online Help in the Easy CD Creator software for detailed 
troubleshooting tips.
Problem
Solution
CD has been inserted 
upside down.
Reinsert the CD with the label facing up.
The DVD-ROM drive 
will take longer to start 
because it has to 
determine the type of 
media being played, 
such as audio or video.
Wait at least 30 seconds to let the DVD-ROM 
drive determine the type of media being played. 
If the disc still does not start, read the other 
solutions listed in this topic.
CD or DVD disc is dirty.
Clean CD or DVD with a CD cleaning kit, which is 
available in most computer stores.
Windows does not 
detect CD-ROM or 
DVD-ROM driver.
1. On the Windows taskbar, click Start, point to 
Settings, and then click Control Panel. The 
Control Panel window is displayed.
2. Double-click the System 
m
 icon. The System 
Properties dialog box is displayed.
3. Click the Device Manager tab.
4. Click the plus sign 
 next to the CD or DVD 
drive, and select the installed driver. 
5. Click the Remove button, and click OK twice.
6. Restart your computer, and let Windows 
detect the CD or DVD driver.
Wrong or poor quality 
media type.
Verify that you are using the correct media for 
the drive.
Try a different brand of media. Quality varies 
widely between manufacturers.