Polycom 2000/4000 Benutzerhandbuch

Chapter 18-RMX Hardware Monitoring

Diagnostic Mode is a debugging tool for performing hardware 

diagnostics that detect malfunctions in the hardware component’s 

performance. Diagnostics are performed only for the MFA, CPU and 

Switch (Cards: MPM, CPU, RTM IP and RTM ISDN). When Diagnostic 

Mode is initialized, the MCU is reset and upon restarting, the MCU will 

enter Diagnostic Mode. Entering this mode causes the MCU to terminate 

all active conferences and prohibits conferences from being established.
Diagnostic Mode is only enabled when connecting directly to the Shelf 

Management server. To do so, type in the URL address the Shelf 

Management IP address followed by the system flag: 

/?DIAG_MODE=true. For example, 172.22.189.51/?DIAG_MODE=true. 
You must also be logged in as a SUPPORT user to run diagnostics. 

 

When accessing the Shelf Management server, the content displayed will be 
available in English only.