Magnetek Quattro DC Elevator Drive Benutzerhandbuch

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Quattro DC Troubleshooting 
 
Name Description 
Possible Causes & Corrective Action 
Drive Ovrload 
 
The drive has exceeded the 
drive overload curve.   
 
Excessive Field Weakening 
 
Verify Weak Field motor parameter (A5) 
Accurate Motor Parameters 
 
Verify motor nameplate values are entered 
correctly 
Excessive Current Draw 
 
Decrease accel/decel rate 
 
Mechanical brake not releasing properly 
Motor Problem 
 
Check for motor failure 
Drive Sizing 
 
Verify drive sizing with motor ampere 
requirements.  May need a larger capacity 
drive 
Encoder Flt 
 
 
 
The drive is in a run condition 
and the encoder is: 
not functioning  
or 
not connected. 
or 
phasing direction is not proper 
with motor rotation. 
 
 
Encoder Phasing Should Match Motor Rotation
 
If Reversed Tach Fault is indicated the 
encoder rotation is backwards 
 
Swap two encoder wires (A and /A) 
Encoder Power Supply Loss 
 
Check 12 or 5 volt supply on terminal strip 
Accurate Parameters 
 
Verify motor nameplate values are entered 
correctly 
 
Verify encoder PPR value is correct 
 
Verify ARMATURE IR DROP (A6) is entered 
correctly according to the equation found on 
page 47 
 
If problem still occurs, increase the value of 
ARMATURE IR DROP (A6) 
Response of Speed Regulator 
 
Enter accurate INERTIA (A1) parameter 
 
Increase RESPONSE (A1) parameter 
Encoder Coupling Sloppy or Broken 
 
Check encoder to motor coupling 
Excessive Noise on Encoder Lines 
 
Check encoder connections.  Separate 
encoder leads from power wiring (cross power 
lead at 90
°) 
 
Ensure that encoder shaft and frame are 
electrically isolated from the motor 
Hardware Problem 
 
Replace customer Interface PCB. 
EncoderFault 
OFF 
(alarm)
 
 
When the Encoder Fault is 
disabled (ENCODER FAULT 
(C1) = disabled), the drive will 
display the warning message 
“EncoderFault OFF”, every 
time the RUN command is 
removed. 
Check Parameter Settings  
 
Check the setting of parameter ENCODER 
FAULT (C1) 
Extrn Fault 1 
 
User defined external logic 
fault input 
...Closure of this contact will 
cause the drive to declare the 
fault
 
Check Parameter Settings and External Fault 
Signal Wiring
 
 
Check the correct logic input is configured for 
the correct TB1 terminal and set to EXTRN 
FAULT 1 (C2) 
 
Verify the source of the external fault signal. 
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