Quantum DLT VS160 Betriebsanweisung

Diagnostics and Troubleshooting
Removing Stuck Cartridges

52

ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual

Removing Stuck Cartridges

4

If the ValueLoader experiences a severe mechanical problem or if you 
need to remove cartridges because of a power failure or other 

circumstance in which the ValueLoader is unable to export the cartridges 

in the carousel, follow these steps:

Move the power switch on the front panel to the OFF position. You 

may need to use the tip of a pen or similar item to move the power 

switch.

“!” in ValueLoader 

operator panel inventory 

display

• An exclamation point (!) displayed in the inventory indicates 

that the ValueLoader has identified a cartridge in the indicated 

slot that is either an invalid cartridge type (DLTtapeIII 

cartridge or non-DLT1 cleaning cartridge) or has had media-

related error. These can be caused by faulty or improperly 

degaussed media, media that has been previously written in 

an invalid format such as DLT7000 or DLT8000, or dirty read/

write heads in the tape drive. The Media Attention LED is also 

illuminated in this case (see 

Exporting the indicated cartridge will clear the error condition 

(see 

 on page 26). If these symptoms 

occur on multiple known good cartridges, consider cleaning 

the tape drive (see 

 on page 30). If a 

particular cartridges causes these symptoms repeatedly, that 

cartridge may be defective or invalid.

There is an error code on 

the LCD display

• Look up the error code, and try to resolve the failure, and 

power cycle.

Contact Customer Support if a cartridge is stuck in the drive.