Enterasys D2G124-12P Installationsanweisungen
Getting Help
Enterasys D-Series Hardware Installation Guide xvii
Getting Help
For additional support related Enterasys equipment or this document, contact
Enterasys Networks using one of the following methods:
Enterasys Networks using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following data ready:
•
Your Enterasys Networks service contract number (if applicable)
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (for example, changing
mode switches or rebooting the unit)
mode switches or rebooting the unit)
•
The serial and revision numbers of all involved Enterasys Networks products in the network
•
A description of your network environment (such as layout, cable type, other relevant
environmental information)
environmental information)
•
Network load and frame size at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this is a recurring
problem)
problem)
•
Any previous Return Material Authorization (RMA) numbers
World Wide Web
Phone
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
Internet mail
support@enterasys.com
To expedite your message, please type [SWITCHING] in the subject
line.
To expedite your message, please type [SWITCHING] in the subject
line.
To send comments or suggestions concerning this document to the Technical Publications
Department:
Department:
techpubs@enterasys.com
To expedite your message, include the document Part Number in the Email message.