Sonance SILHOUETTE I Installationsanweisungen
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SERVICE
The Technical Assistance Department at Sonance is available to answer any questions concerning the operation and installation of your Sonance
Silhouette speakers. Please contact us between the hours of 7 AM and 5 PM Pacific Time, Monday through Friday, except holidays:
Silhouette speakers. Please contact us between the hours of 7 AM and 5 PM Pacific Time, Monday through Friday, except holidays:
Telephone toll free, Continental USA: (800) 582-7777
Telephone outside Continental USA: (949) 492-7777
or contact us online at
www.sonance.com
SONANCE TECHNICAL ASSISTANCE DEPARTMENT
Address inquiries to: 212 Avenida Fabricante, San Clemente, CA 92672-7531
YOU MUST HAVE PRIOR AUTHORIZATION TO RETURN YOUR UNIT!
In the event that your unit should need service or repair, return the unit to your Authorized Sonance dealer. If you wish to return it to the factory
yourself, you must contact us to obtain a return authorization (RA) number prior to returning your unit to us. Be prepared to state the model number,
date of purchase and the dealer’s name and address when you call.
The unit must be returned to the factory in its original shipping carton and packing to make sure it arrives in good condition. If the original carton has
been lost or damaged, a new one can be obtained from Sonance for a small fee.
When you ship your unit use United Parcel Service, Federal Express, etc. Never ship your unit via US Postal Service.
yourself, you must contact us to obtain a return authorization (RA) number prior to returning your unit to us. Be prepared to state the model number,
date of purchase and the dealer’s name and address when you call.
The unit must be returned to the factory in its original shipping carton and packing to make sure it arrives in good condition. If the original carton has
been lost or damaged, a new one can be obtained from Sonance for a small fee.
When you ship your unit use United Parcel Service, Federal Express, etc. Never ship your unit via US Postal Service.
FREIGHT COLLECT SHIPMENTS WILL BE REFUSED!
WARRANTY COVERAGE (U.S. ONLY)
Sonance offers a Lifetime limited warranty on this unit. You must observe the following conditions in order to receive this protection:
1. Retain your bill of sale or legible facsimile (photo copy). In the event that your unit should ever require service, the bill of sale shall act as your
proof of ownership and give the effective date of your warranty.
2. Read your warranty thoroughly. Sonance offers you certain rights outlined in your warranty and requires specific conditions to be met to retain
those rights. You may also have other rights which vary from state to state.
proof of ownership and give the effective date of your warranty.
2. Read your warranty thoroughly. Sonance offers you certain rights outlined in your warranty and requires specific conditions to be met to retain
those rights. You may also have other rights which vary from state to state.
LIMITED LIFETIME WARRANTY
Sonance warrants to the original retail purchaser only that this Sonance product will be free from defects in materials and workmanship, provided the
speaker was purchased from a Sonance Authorized Dealer.
Defective products must be shipped, together with proof of purchase, prepaid insured to the Sonance Authorized Dealer from whom they were
purchased, or to the Sonance factory at the address listed on this installation instruction manual. Freight collect shipments will be refused. It is
preferable to ship this product in the original shipping container to lessen the chance of transit damage. In any case, the risk or loss or damage in
transit is to be borne by the purchaser. If, upon examination at the Factory or Sonance Authorized Dealer, it is determined that the unit was defective
in materials or workmanship at any time during this warranty period, Sonance or the Sonance Authorized Dealer will, at its option, repair or replace
this product at no additional charge, except as set forth below. If this model is no longer available and can not be repaired effectively, Sonance, at its
sole option may replace the unit with a current model of equal or greater value. In some cases where a new model is substituted, a modification to
the mounting surface may be required. If mounting surface modification is required, Sonance assumes no responsibility or liability for such
modification. All replaced parts and product become the property of Sonance Products replaced or repaired under this warranty will be returned to
the original retail purchaser, within a reasonable time, freight prepaid.
This Warranty does not include service or parts to repair damage caused by accident, disaster, misuse, abuse, negligence, inadequate packing or
shipping procedures, commercial use, voltage inputs in excess of the rated maximum of the unit, or service, repair or modification of the product
which has not been authorized or approved by Sonance. This Warranty also excludes normal cosmetic deterioration caused by environmental
conditions. This Warranty will be void if the Serial Number on the product has been removed, tampered with or defaced. This Warranty is in lieu of all
other expressed warranties. If the product is defective in materials or workmanship as warranted above, the purchaser’s sole remedy shall be repair
or replacement as provided above. In no event will Sonance be liable for any incidental or consequential damages arising out of the use or inability to
use the product, even if Sonance or a Sonance Inc. Authorized Dealer has been advised of the possibility of such damages, or for any claim by any
other party. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation and exclusion may not apply. All
implied warranties on the product are limited to the duration of this expressed Warranty. Some states do not allow limitation on the length of an
implied warranty. If the original retail purchaser resides in such a state, this limitation does not apply.
speaker was purchased from a Sonance Authorized Dealer.
Defective products must be shipped, together with proof of purchase, prepaid insured to the Sonance Authorized Dealer from whom they were
purchased, or to the Sonance factory at the address listed on this installation instruction manual. Freight collect shipments will be refused. It is
preferable to ship this product in the original shipping container to lessen the chance of transit damage. In any case, the risk or loss or damage in
transit is to be borne by the purchaser. If, upon examination at the Factory or Sonance Authorized Dealer, it is determined that the unit was defective
in materials or workmanship at any time during this warranty period, Sonance or the Sonance Authorized Dealer will, at its option, repair or replace
this product at no additional charge, except as set forth below. If this model is no longer available and can not be repaired effectively, Sonance, at its
sole option may replace the unit with a current model of equal or greater value. In some cases where a new model is substituted, a modification to
the mounting surface may be required. If mounting surface modification is required, Sonance assumes no responsibility or liability for such
modification. All replaced parts and product become the property of Sonance Products replaced or repaired under this warranty will be returned to
the original retail purchaser, within a reasonable time, freight prepaid.
This Warranty does not include service or parts to repair damage caused by accident, disaster, misuse, abuse, negligence, inadequate packing or
shipping procedures, commercial use, voltage inputs in excess of the rated maximum of the unit, or service, repair or modification of the product
which has not been authorized or approved by Sonance. This Warranty also excludes normal cosmetic deterioration caused by environmental
conditions. This Warranty will be void if the Serial Number on the product has been removed, tampered with or defaced. This Warranty is in lieu of all
other expressed warranties. If the product is defective in materials or workmanship as warranted above, the purchaser’s sole remedy shall be repair
or replacement as provided above. In no event will Sonance be liable for any incidental or consequential damages arising out of the use or inability to
use the product, even if Sonance or a Sonance Inc. Authorized Dealer has been advised of the possibility of such damages, or for any claim by any
other party. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation and exclusion may not apply. All
implied warranties on the product are limited to the duration of this expressed Warranty. Some states do not allow limitation on the length of an
implied warranty. If the original retail purchaser resides in such a state, this limitation does not apply.
Sonance is a registered trademark of Dana Innovations. Sonance Silhouette is a trademark of Sonance. Myraflex is a registered trademark of Owens Corning. ©2003 All rights reserved.
Signature Series designed by his Excellency Todd
Ryan on staff at Sonance.