Ricoh 2035e Benutzerhandbuch
Troubleshooting
111
9
[
Cannot find the scanner. Check if the scanner main
power is on.
]
• Check whether the main power switch
of the machine is turned off.
• Check whether the machine is connect-
ed to the network correctly.
• Deselect the personal firewall function
of the client computers.
[
Cannot specify any more scanning area.
]
The maximum number of scanning areas
that can be stored is 99. Delete unneeded
scanning area.
that can be stored is 99. Delete unneeded
scanning area.
[
Clear Misfeed(s) in ADF.
]
Remove the originals jamming. When the
originals are misfed, place them again.
Check whether the originals are proper to
be scanned by the machine.
originals are misfed, place them again.
Check whether the originals are proper to
be scanned by the machine.
[
Cannot add any more scanning mode.
]
Check whether the client computer can use
the TCP/IP protocol.
the TCP/IP protocol.
[
Error has occurred in the scanner.
]
Check whether the scanning settings made
with the application exceed the setting
range of the machine.
with the application exceed the setting
range of the machine.
[
Error has occurred in the scanner driver.
]
• Check whether the network cable is
connected correctly to the client compu-
ter.
ter.
• Check whether the Ethernet board of
the client computer is recognized cor-
rectly by Windows.
rectly by Windows.
• Check whether the client computer can
use the TCP/IP protocol.
[
Fatal error has occurred in the scanner.
]
An recoverable error has occurred in the
machine. Call your service representative.
machine. Call your service representative.
[
Insufficient memory. Close all other applications, then
restart scanning.
]
Close all the unnecessary applications run-
ning on the client computer.
ning on the client computer.
[
Insufficient memory. Reduce the scanning area.
]
• Reset the scan size.
• Lower the resolution.
• Set with no compression. See p.21
Note
r “The Relationship between the Resolu-
tion and the Scanning Area” chart in
Help for halftone scanning might not al-
ways apply. Scanning cannot be per-
formed if large values are set for
brightness when using halftone or high
resolution.
Help for halftone scanning might not al-
ways apply. Scanning cannot be per-
formed if large values are set for
brightness when using halftone or high
resolution.
r When a paper misfeed occurs in the ma-
chine during printing, scanning cannot
be performed. In this case, after the mis-
fed paper has been removed, proceed
with scanning.
be performed. In this case, after the mis-
fed paper has been removed, proceed
with scanning.
Message
Causes and solutions