Ricoh 2035e Benutzerhandbuch

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Troubleshooting
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5
Error Messages and Their Meanings
If there is an error, one of the following messages may appear on the display. If
other message appears, follow the message.
Message
Causes and solutions
Put original back, check it and 
press [Start].
Original jammed during Memory Transmis-
sion. Place originals that have not been 
scanned again. 
Error occurred, and transmis-
sion was canceled.
A document jam occurred during Immediate 
Transmission. Press 
[
OK
]
, and then resend the 
pages that have not been sent.
An error occurred during Immediate Trans-
mission. Press 
[
OK
]
, and then resend the origi-
nal. 
Note
r There may be a problem with the machine 
or the telephone line (for example noise or 
cross talk). If the error reoccurs frequently, 
contact your service representative. 
Cannot detect original size. 
Place original again, then 
press [Start].
The machine failed to detect the size of the 
original. Place originals again, and then press 
the {Start} key.
Call Service
Functional problems with fac-
simile. Please call service.
There is a problem with the fax. Record the 
code number shown in the display and contact 
your service representative. The copy function 
will still work normally. 
Memory is full. Cannot scan 
more.
 
Transmitting only scanned 
pages.
If you press 
[
OK
]
, the machine returns to stand-
by mode and starts transmitting the pages that 
have been stored.
Following output tray is full. 
Remove paper.
The paper output tray is full. Remove paper 
from the tray indicated in the display.
Cannot scan to send fax message 
as scanner is in use for other 
function.
The Copy or Document Server function is in 
use. To cancel the job in process, do the follow-
ing, and then try faxing again.
Press 
[
Exit
]
, and then press the {Copy} or {Doc-
ument Server}
 key. Next press the {Clear/Stop
key. When the message “
[Stop] key was 
pressed. Stop copying?
” or 
[Stop] key was pressed. Stop 
storing?
” appears, press 
[
Stop
]
.
Updating the destination list.
Please wait. Selected destina-
tions or function settings have 
been cleared. Please reselect 
after the update finishes.
Wait with the main power switch on. The ma-
chine will enter standby mode after it exits 
from RDS mode.