Ricoh 2035e Benutzerhandbuch

Troubleshooting

78

Check whether there are any 
network problems.

 

[15-02]

Cannot log on to the POP3/IMAP4 server.

• Check the user name and password of the 

machine are correctly programmed from 
File Transfer under System Settings. See 
"Settings You Can Change with User Tools 
- File Transfer", Network Guide.

• Consult your network administrator.

Check whether there are any 
network problems.

 

[15-03]

No machine's e-mail address is programmed.

• Check the machine's e-mail address is cor-

rectly programmed from File Transfer un-
der System Settings. See "Settings You Can 
Change with User Tools - File Transfer", 
Network Guide.

• Consult your network administrator.

Check whether there are any 
network problems.

 

[15-11]

Cannot find the DNS server or POP3/IMAP4 
server.

• Check the DNS server's IP address is cor-

rectly programmed using the Web brows-
er. See the Web browser's Help.

• Check the DNS server is correctly pro-

grammed using the Web browser. See the 
Web browser's Help.

• Check the host name or IP address of the 

POP3/IMAP4 server is correctly pro-
grammed using the Web browser. See the 
Web browser's Help.

• Check the POP3/IMAP4 server is correctly 

programmed using the Web browser. See 
the Web browser's Help.

• Consult your network administrator.

Check whether there are any 
network problems.

 

[15-12]

Cannot log on to the POP3/IMAP4 server.

• Check the user name and password of the 

e-mail account are correctly programmed 
from File Transfer under System Settings. 
See "Settings You Can Change with User 
Tools - File Transfer", Network Guide.

• Check the user name and password for 

POP before SMTP authentication are cor-
rectly programmed from File Transfer un-
der System Settings. See "Settings You Can 
Change with User Tools - File Transfer", 
Network Guide.

• Consult your network administrator.