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If OmniPage Limited Edition has Stopped Working
  Troubleshooting and Support - 26
If OmniPage Limited Edition has Stopped Working
If OmniPage Limited Edition worked at one time, but suddenly stopped 
working, you may have inadvertently altered your system 
configuration. Review the following questions to help pinpoint the 
problem. If this does not help, try reinstalling OmniPage Limited 
Edition before calling for help. 
• Is your scanner plugged in, turned on, and securely connected 
to your interface card? 
This can cause errors when launching or running OmniPage 
Limited Edition. Can you run your scanner with any other 
software package?     
• Have you installed cards in your computer that might interfere 
with the memory addresses being used for your scanner card?     
You may need to reconfigure the new cards to use other memory 
addresses, DMA channels, or interrupts.
• Did your scanner have a paper jam?
Clear the paper jam, turn the scanner off and then back on, and 
then reboot your system.   
• Are the OmniPage Limited Edition program files or the disks 
that they are on corrupted? 
Run the DOS 
FKNGVN program to find out.     
• Have you run out of disk space for saving your documents? 
If you have been scanning images, you can run out of disk space.
• Did you reinstall Windows? 
If you reinstalled Windows, you must save the OmniPage 
Limited Edition 
RSOLPLWLQL file before deleting the Windows 
directory. 
• Are you receiving the following error message?
“Can’t create a default page directory.”
Create a directory under the OmniPage Limited Edition directory 
called 
WHPS, and then restart OmniPage Limited Edition.
• Are you receiving one of the following error messages?
“Can’t launch RSP or couldn’t find it after launch.”
“Zone list full.”
“Not enough memory to load executable.”
“General Protection Fault in XOCR.”
These can be related to virtual memory size. Be sure you have at 
least 9 MB of virtual memory.