Ricoh fx10 User Guide
If OmniPage Limited Edition has Stopped Working
Troubleshooting and Support - 26
If OmniPage Limited Edition has Stopped Working
If OmniPage Limited Edition worked at one time, but suddenly stopped
working, you may have inadvertently altered your system
configuration. Review the following questions to help pinpoint the
problem. If this does not help, try reinstalling OmniPage Limited
Edition before calling for help.
working, you may have inadvertently altered your system
configuration. Review the following questions to help pinpoint the
problem. If this does not help, try reinstalling OmniPage Limited
Edition before calling for help.
• Is your scanner plugged in, turned on, and securely connected
to your interface card?
This can cause errors when launching or running OmniPage
Limited Edition. Can you run your scanner with any other
software package?
This can cause errors when launching or running OmniPage
Limited Edition. Can you run your scanner with any other
software package?
• Have you installed cards in your computer that might interfere
with the memory addresses being used for your scanner card?
You may need to reconfigure the new cards to use other memory
addresses, DMA channels, or interrupts.
You may need to reconfigure the new cards to use other memory
addresses, DMA channels, or interrupts.
• Did your scanner have a paper jam?
Clear the paper jam, turn the scanner off and then back on, and
then reboot your system.
then reboot your system.
• Are the OmniPage Limited Edition program files or the disks
that they are on corrupted?
Run the DOS
Run the DOS
FKNGVN program to find out.
• Have you run out of disk space for saving your documents?
If you have been scanning images, you can run out of disk space.
• Did you reinstall Windows?
If you reinstalled Windows, you must save the OmniPage
Limited Edition
Limited Edition
RSOLPLWLQL file before deleting the Windows
directory.
• Are you receiving the following error message?
“Can’t create a default page directory.”
Create a directory under the OmniPage Limited Edition directory
called
Create a directory under the OmniPage Limited Edition directory
called
WHPS, and then restart OmniPage Limited Edition.
• Are you receiving one of the following error messages?
“Can’t launch RSP or couldn’t find it after launch.”
“Zone list full.”
“Not enough memory to load executable.”
“General Protection Fault in XOCR.”
These can be related to virtual memory size. Be sure you have at
least 9 MB of virtual memory.
“Zone list full.”
“Not enough memory to load executable.”
“General Protection Fault in XOCR.”
These can be related to virtual memory size. Be sure you have at
least 9 MB of virtual memory.