Netgear WAC730- ProSAFE® Business 3 x 3 Dual Band Wireless-AC Access Point Benutzerhandbuch

A number of things could be causing this situation. Try the following troubleshooting steps:

Check to see whether other computers on the LAN work correctly. If they do, ensure that 
your computer’s TCP/IP settings are correct. If you use a fixed (static) IP address, check 
the subnet mask, default gateway, DNS, and IP addresses of the access point (see 

If the computer is configured correctly but still not working, ensure that the access point is 
connected and turned on. Access it and check its settings. If you cannot connect to the 
access point, check the LAN and power connections.

If the access point is configured correctly, check your Internet connection (for example, 
your cable modem) to make sure that it is working correctly.

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request 
packet to the designated device. The device then responds with an echo reply. You can 
easily troubleshoot a TCP/IP network by using the ping utility in your computer, as described 
in the following sections:

You can ping the access point from your computer to verify that the LAN path to your access 
point is set up correctly.



From the Windows toolbar, click the Start button, and select Run.

In the field provided, type ping followed by the IP address of the access point, as in this 
example: 

Click the OK button.

A message like the following one displays:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx