Xerox CentreWare for HP OpenView Support & Software Betriebsanweisung

TM

 

 

The Usage counter 
application does not store 
counters for a device, that 
is discovered in Xerox 
map, is online and 
supports counters. 

 

The OpenView framework 
during device discovery fails to 
set the  'Preferred SNMP 
Address' field value to the 
device’s IP Address. 

 

In the NNM GUI… 

1. Select the Device symbol in the Xerox Map, 
and right click using the mouse. 

2. Select “Object Properties…” and click. It will 
pop the “Object Properties” dialog box. Under 
“Attributes” double click “General Attributes.”  
It will pop “Attributes for object …” dialog box.

3.  Select the “Preferred SNMP Address” 
attribute. It will pop the “Set Attribute Value” 
dialog box. 

4. Type in the IP Address of the device in the 
edit box and click the OK button. 

NOTE: Most of the errors generated by the CentreWare

TM

 for HP OpenView NNM are logged in a 

log file. For more information, look into the log file ("install directory"\XrxLog.txt)

 

 

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