Neff H 11 WE 60 N0 Benutzerhandbuch

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Surfaces are different, and damage caused by using the wrong 
cleaning agent can be avoided by observing the information in 
the table below.
Do not use
sharp or abrasive cleaning agents. 
The surface could be damaged. If such a substance comes 
into contact with the front of the appliance, wash it off 
immediately with water.
metal or glass scrapers to clean the glass in the appliance 
door.
metal or glass scrapers for cleaning the seal.
hard scouring pads or cleaning sponges. 
Wash new sponge cloths thoroughly before use.
cleaning agents with high concentrations of alcohol.
Cleaning agents
Caution!
Before cleaning, unplug the appliance from the mains or switch 
off the circuit breaker in the fuse box. Clean the outside of the 
appliance and the cooking compartment with a damp cloth and 
mild detergent. Dry with a clean cloth.
Malfunction table
Malfunctions often have simple explanations. Please refer to the 
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the 
Tested for you in our cooking studio section, where you will 
find plenty of cooking tips and tricks.
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried 
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error 
messages.
Troubleshooting
Area
Cleaning agents
Appliance front
Hot soapy water: 
Clean with a dish cloth and dry with a 
soft cloth. Do not use glass cleaners or 
metal or glass scrapers for cleaning.
Appliance front with 
stainless steel
Hot soapy water: 
Clean with a dish cloth and dry with a 
soft cloth. Remove flecks of limescale, 
grease, starch and albumin (e.g. egg 
white) immediately. Corrosion can form 
under such residues. Special stainless 
steel cleaning agents can be obtained 
from the after-sales service or from spe-
cialist shops. Do not use glass cleaners 
or metal or glass scrapers for cleaning.
Cooking compart-
ment made of stain-
less steel
Hot soapy water or a vinegar solution: 
Clean with a dish cloth and dry with a 
soft cloth. 
If the oven is very dirty: use oven 
cleaner, but only when cooking com-
partment is cold. It is best to use a stain-
less-steel sponge. Do not use oven 
spray or other aggressive oven cleaners 
or abrasive materials. Scouring pads, 
rough sponges and pan cleaners are 
also unsuitable. These items scratch the 
surface. Allow the interior surfaces to 
dry thoroughly.
Recess in cooking 
compartment
Damp cloth: 
Ensure that no water seeps through the 
turntable drive into the appliance inte-
rior.
Turntable and turnta-
ble ring
Hot soapy water: 
When putting the turntable back in 
place, make sure it slots in correctly.
Door panels
Glass cleaner: 
Clean with a dish cloth. Do not use a 
glass scraper.
Seal
Hot soapy water: 
Clean with a dish cloth, do not scour. Do 
not use a metal or glass scraper for 
cleaning.
Area
Cleaning agents
Error message
Possible cause
Remedy/note
The appliance does not work
The plug is not plugged in.
Plug the plug in
Power failure
Check whether the kitchen light works.
Faulty circuit breaker
Look in the fuse box to make sure that the 
circuit breaker for the appliance is in work-
ing order.
Faulty operation
Switch off the circuit breaker in the fuse 
box. Switch it back on after approx. 10 
seconds.
Three zeros light up in the display.
Power failure
Reset the time.
The appliance is not in operation. A 
cooking time appears in the display.
The rotary selector was actuated accidentally.
Press the 
 button.
The 
ƒ
 button was not pressed after setting.
Press the 
ƒ
 button or cancel the setting 
with the 
 button.