Cisco Cisco Agent Desktop 8.0 Technische Referenzen

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Cisco CAD Service Information 7.1
4
November 2006
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally 
before we release them, and we strive to correct all vulnerabilities quickly. If you think 
that you have identified a vulnerability in a Cisco product, contact PSIRT:
For Emergencies only—
An emergency is either a condition in which a system is under active attack or 
a condition for which a severe and urgent security vulnerability should be 
reported. All other conditions are considered nonemergencies.
For Nonemergencies—
In an emergency, you can also reach PSIRT by telephone:
1 877 228-7302
1 408 525-6532
TIP:  We encourage you to use Pretty Good Privacy (PGP) or a compatible 
product (for example, GnuPG) to encrypt any sensitive information that you 
send to Cisco. PSIRT can work with information that has been encrypted 
with PGP versions 2.x through 9.x
Never use a revoked or an expired encryption key. The correct public key to 
use in your correspondence with PSIRT is the one linked in the Contact 
Summary section of the Security Vulnerability Policy page at this URL:
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT at the aforementioned e-mail 
addresses or phone numbers before sending any sensitive material to find 
other means of encrypting the data.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. 
The Cisco Technical Support & Documentation website on Cisco.com features 
extensive online support resources. In addition, if you have a valid Cisco service 
contract, Cisco Technical Assistance Center (TAC) engineers provide telephone 
support. If you do not have a valid Cisco service contract, contact your reseller.