Cisco Cisco Agent Desktop 8.0
3
Release Notes for Cisco Agent Desktop 7.1 (1)
Resolved Caveats
Resolved Caveats
The following issues have been resolved in CAD 7.1(1).
Note
You can view more information and track individual CAD defects using the Cisco Bug Toolkit located
at:
at:
.
Documentation Updates
This section provides documentation changes that were unavailable when the Cisco Agent Desktop
release 7.1 documentation suite was released.
release 7.1 documentation suite was released.
The following table lists the documents that are affected, the page(s) of the document on which the
change appears, and the revision date.
change appears, and the revision date.
3
The integrated browser is disabled by default in CAD w/premium.
3
“Your requested Operation has failed...” error when adding conf member.
3
Dialing an invalid phone number as a mobile agent results in music.
3
The Answer/Drop button is visible for Mobile Agents in Call-By-Call mode
3
Supervisor workflows are lost after restore.
3
Login dialog does not reflect the login type (id vs. name).
3
CAD agent logged out automatically without a msg when CCM failover.
3
Supervisor shows VPN agent as logged in when they are not.
3
Unable to dial local 10 digit numbers.
3
CDA always shows CAD-BE browser is disabled.
3
IPPA is on a call, but no call is shown in CSD.
3
Task Button/Alt key issue
Table 1
Open caveats in release 7.1(1) (continued)
Identifier
Severity
Headline
Table 2
Caveats resolved in release 7.1(1)
Identifier
Severity
Headline
3
Incorrect agent login error when agent is not in any team.
3
VoIP Monitor does not start with 4GB of logs.
Document name
Page(s) Change type Revision date
Cisco CAD Service Information Manual
216,
208
update,
omission
3 Dec 2007,
12 Nov 2007
Cisco CAD Installation Guide
18
correction
3 Dec 2007
Cisco IP Phone Agent User Guide
14, 16
omission
26 Sep 2007