Cisco Cisco Unified MeetingPlace Web Conferencing Wartungshandbuch

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Chapter 1  Introduction
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MeetingPlace Virtual Help Desk. A browser-based tool that 
assists help desk staff in supporting MeetingPlace features 
and troubleshooting end user problems. Built-in search 
capabilities enable quick access to relevant information. This 
tool is accessible from the Help menu in MeetingTime.
MeetingPlace Reference Center. A self-service Web site 
designed to educate end users about MeetingPlace. This 
customizable rollout tool is automatically installed with 
MeetingPlace Web.
MeetingPlace e-Tutorials. The e-tutorials are four-minute 
interactive on-line modules that teach the basic steps and 
functionality of MeetingPlace. Modules include 
MeetingPlace Web conferencing and scheduling, 
MeetingPlace for Outlook, MeetingPlace for Notes and 
Voice. These on-line trainings are available 24*7 and help 
you get the most out of your MeetingPlace System. 
Getting Technical Assistance
Should you have questions or problems with MeetingPlace Web, 
Latitude Communications and its authorized distributors are 
available to help you within the guidelines of your support 
program.
When you call, be ready to provide the following information:
The version of MeetingPlace Web (this number is located at 
the bottom of the MeetingPlace Web Home page and also 
from the Meeting Room Help 
menu).________________________
The version of your MeetingPlace system software (from the 
Help menu in MeetingTime, select About 
MeetingTime)._____________________________________
Your Web server type and version number.
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OL-6033-01                           Cisco MeetingPlace Web 3.0 System Manager's Guide