Cisco Cisco Unified MeetingPlace Web Conferencing Manual De Mantenimiento
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Chapter 1 Introduction
3
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MeetingPlace Virtual Help Desk. A browser-based tool that
assists help desk staff in supporting MeetingPlace features
and troubleshooting end user problems. Built-in search
capabilities enable quick access to relevant information. This
tool is accessible from the Help menu in MeetingTime.
assists help desk staff in supporting MeetingPlace features
and troubleshooting end user problems. Built-in search
capabilities enable quick access to relevant information. This
tool is accessible from the Help menu in MeetingTime.
•
MeetingPlace Reference Center. A self-service Web site
designed to educate end users about MeetingPlace. This
customizable rollout tool is automatically installed with
MeetingPlace Web.
designed to educate end users about MeetingPlace. This
customizable rollout tool is automatically installed with
MeetingPlace Web.
•
MeetingPlace e-Tutorials. The e-tutorials are four-minute
interactive on-line modules that teach the basic steps and
functionality of MeetingPlace. Modules include
MeetingPlace Web conferencing and scheduling,
MeetingPlace for Outlook, MeetingPlace for Notes and
Voice. These on-line trainings are available 24*7 and help
you get the most out of your MeetingPlace System.
functionality of MeetingPlace. Modules include
MeetingPlace Web conferencing and scheduling,
MeetingPlace for Outlook, MeetingPlace for Notes and
Voice. These on-line trainings are available 24*7 and help
you get the most out of your MeetingPlace System.
Getting Technical Assistance
Should you have questions or problems with MeetingPlace Web,
Latitude Communications and its authorized distributors are
available to help you within the guidelines of your support
program.
Latitude Communications and its authorized distributors are
available to help you within the guidelines of your support
program.
When you call, be ready to provide the following information:
•
The version of MeetingPlace Web (this number is located at
the bottom of the MeetingPlace Web Home page and also
from the Meeting Room Help
menu).________________________
the bottom of the MeetingPlace Web Home page and also
from the Meeting Room Help
menu).________________________
•
The version of your MeetingPlace system software (from the
Help menu in MeetingTime, select About
MeetingTime)._____________________________________
Help menu in MeetingTime, select About
MeetingTime)._____________________________________
•
Your Web server type and version number.
________________________________________________
OL-6033-01 Cisco MeetingPlace Web 3.0 System Manager's Guide