Cisco Cisco Customer Voice Portal 8.0(1)

Open the Call Studio application and open the customhelloworld voice application you modified
in 

.

Select the Audio_01 element, click it and rename the element to choices.

Again, select the Audio_01 element and click the Audio tab and expand the Audio Groups tree
to access audio item 1.

Use Default Audio Path should be deselected.

In the URI box enter: http://<your IP for the all-in-one-box
server>:7000/en-us/app/ChoicesChoices.wav using forward slashes.

Example: http://10.86.132.141:7000/en-us/app/ChoicesChoices.wav

Select the link between the choices element and the CVP Subdialog Return_01 element and
delete it.

Move the CVP Subdialog Return_01 element to the bottom left of the work area.

Right click the choices element and click Copy.

Make four copies of the choices element and line them up just above the CVP Subdialog
Return_01 element.

Rename the four elements as follows:

Elements:

•

DontGetIt

•

U_Pressed_1

•

U_Pressed_2

•

HoldOn

For each of the four audio elements, select its Audio tab, expand the Audio Groups tree, Deselect
Use Default Audio Path, then replace ChoicesChoices.wav in the URI to reflect the custom
media file each element represents, as follows:

Replace:

•

DontGetIt - Replace with JustDontGetIt.wav

•

U_Pressed_1 - Replace with YouPressedOne.wav

•

U_Pressed_2 - Replace with TwoIsBetter.wav

•

HoldOn - Replace with holdmusic.wav

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)