Cisco Cisco Customer Voice Portal 8.0(1)

In the Elements tree, expand the Number Capture folder and drag Digits onto the work space.
Position it just below the choices element.

With Digits selected, click the Settings tab and enter the following settings:

Settings:

•

DigitsMaxNoInput - 1

•

DigitsMaxNoMatch - 1

•

Min Digits - 1

•

Max Digits - 1

•

Use the defaults for all other settings.

Note: Select a setting and hold the mouse over it to view a description of that setting.

Select the choices element, click its Audio tab, expand the tree and copy the value of the URI
field.

Digits_01 also has an audio item 1 setting. Click its Audio tab, expand the tree and, in its URI
box, paste the URI definition from choices. This configuration allows the application to replay
the ChoicesChoices.wav file if the user does not provide input in the time frame indicated in
Digits_01.

From the Elements tree, drag a Decision element onto the work space and position it below the
Digits_01 element.

With the Decision element selected, click Use Decision Editor.

Use the following substeps to create the decisions shown in the following sample screen:

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)