Cisco Cisco Agent Desktop 8.0 Fehlerbehebungsanleitung

Introduction
 Prerequisites
      Requirements
      Components Used
      Conventions
 Uninstall Cisco Agent Desktop Manually
 Related Information

This document describes the procedure to manually uninstall Cisco Agent Desktop (CAD) in a Cisco IP
Contact Center (IPCC) Express environment.

Cisco recommends that you have knowledge of these topics:

Cisco IPCC Express

• 

CAD

• 

The information in this document is based on these software and hardware versions:

Cisco IPCC Express version 4.0(x)

• 

Cisco Agent Desktop version 6.1(x)

• 

The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Complete these steps in order to manually remove the CAD components:

From the Windows task bar, choose Start > Settings > Control Panel.

The Control Panel appears.

1. 

Double−click Add/Remove Programs.

2.