Cisco Cisco WebEx Support Center WBS29.8
Remote Access Release Notes
WebEx Support Center Release Notes and FAQs
11
Remote Access Release Notes
Version: WBS28.4
Date: July 23, 2010
Date: July 23, 2010
These release notes describe the Remote Access features and what's new in this release.
See these topics:
•
•
For additional information, see the Remote Access user guide in the Documentation section of your
What's New in Feature Release 17
Changing a
forgotten password
Users can now get more help changing a forgotten password. New site administration
options allow administrators to specify that the user who clicks the Forgot your
password link should receive an email with a link to change the password, or, for
SSO sites, that an email requesting help would be sent to an administrator. The email
address and content are configurable within site administration.
Disclaimer notices
about network-
based recording
Disclaimer notices about network-based recording have been updated for host
meeting notices and attendee invitations.
Known Issues/Limitations
Known Issues/Limitations This section contains known issues that only affect Sales Center. For more
information about the browsers, operating systems, supported by WebEx, and known issues that effect
other WebEx services, see Cross-platform Features and Known Issues.
Remote
Access site
upgraded
but not
agents on
desktops
After a Remote Access site has been upgraded but associated agents on desktops haven’t,
two menu items, Make Screen Blank and Send CNTRL-ALT-DEL are disabled for the
agents that haven’t been upgraded.