Cisco Cisco Unified MeetingPlace 7.0 Anleitung Für Quick Setup
Troubleshooting Video Issues for Cisco Unified MeetingPlace
How to Resolve Problems with Video Endpoints
5
Related Topics
•
See the “Network Management” chapter and the “Call Admission Control, QoS, and Bandwidth”
section in the “Cisco Unified MeetingPlace Integration” chapter of the Cisco Unified
Communications Solution Reference Network Design (SRND) that applies to your version of
Cisco Unified Communications Manager at http://www.cisco.com/go/designzone.
section in the “Cisco Unified MeetingPlace Integration” chapter of the Cisco Unified
Communications Solution Reference Network Design (SRND) that applies to your version of
Cisco Unified Communications Manager at http://www.cisco.com/go/designzone.
•
Planning the Capacity of your Cisco Unified MeetingPlace System module in the Planning Guide
for Cisco Unified MeetingPlace
for Cisco Unified MeetingPlace
How to Resolve Problems with Video Endpoints
Note
Make sure that the video endpoints are supported by your release of Cisco Unified MeetingPlace.
•
•
•
Video Endpoint Gets One-Way Video or No Video
Problem
A video endpoint gets no video or gets only one-way video.
Possible Cause
The video endpoint does not support escalation to video via H.323 Empty Terminal
Capabilities Set (ECS) or SIP re-INVITE after the voice call is established. This can result in either
partial or complete lack of video reception after connecting to a meeting.
partial or complete lack of video reception after connecting to a meeting.
Solution
Check with the endpoint vendor for a firmware update.
Solution
Use the video terminal in
Related Topics
•
in the
module
Call is Dropped When Entering a Meeting, Entering a Breakout Session, or
Entering #31 to Dial Out
Entering #31 to Dial Out
Problem
A call is dropped when:
•
Video endpoint is about to enter a meeting.
•
Video endpoint is about to enter a breakout session.
•
Video endpoint user enters #31 in the TUI to initiate a dial-out call.
Possible Cause
The video endpoint does not support media transfer via H.323 Empty Capabilities
Set (ECS) or SIP re-INVITE.
Solution
Check with the endpoint vendor for a firmware update.