Cisco Cisco MeetingPlace Gateway SIM Anleitung Für Quick Setup
Configuring User Authentication for Cisco Unified MeetingPlace Web Conferencing
How to Configure Trust External Authentication
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Terms of Support for Single Sign On Software Integration
Customers must inform Cisco TAC that their Cisco Unified MeetingPlace Web Servers have third-party
SSO packages installed and configured with Web Conferencing when opening a service request for Web
Conferencing, Cisco Unified MeetingPlace for Microsoft Outlook, or Cisco Unified MeetingPlace for
IBM Lotus Notes.
SSO packages installed and configured with Web Conferencing when opening a service request for Web
Conferencing, Cisco Unified MeetingPlace for Microsoft Outlook, or Cisco Unified MeetingPlace for
IBM Lotus Notes.
Customers must be able to provide SSO integration details upon request. Inability to provide details can
result in Cisco TAC not being able to proceed with service requests.
result in Cisco TAC not being able to proceed with service requests.
If a service request is about troubleshooting the SSO integration, Cisco TAC can review the logs and
identify whether the problem is on the SSO side or the Web Conferencing side. If the problem is on the
SSO side, information will be provided to customers, so they can further troubleshoot with their SSO
vendors.
identify whether the problem is on the SSO side or the Web Conferencing side. If the problem is on the
SSO side, information will be provided to customers, so they can further troubleshoot with their SSO
vendors.
If the service request is about troubleshooting a Web Conferencing problem that does not seem to be
connected to the SSO integration, Cisco TAC will proceed per the normal support process. If TAC
discovers that the SSO integration plays a role in the problem, information will be provided to customers,
so they can further troubleshoot with their SSO vendors.
connected to the SSO integration, Cisco TAC will proceed per the normal support process. If TAC
discovers that the SSO integration plays a role in the problem, information will be provided to customers,
so they can further troubleshoot with their SSO vendors.
If Cisco TAC believes the problem is triggered by an SSO package, Cisco TAC can require customers to
disable the SSO package to troubleshoot further.
disable the SSO package to troubleshoot further.
Microsoft Debug Diagnostic tool, also called DebugDiag, may be required for troubleshooting IIS
crashes and memory leaks to determine if these problems are produced by the SSO package.
crashes and memory leaks to determine if these problems are produced by the SSO package.
Restrictions for Configuring Trust External Authentication
When configuring Trust External authentication, make sure that the /mpweb/scripts/public/ directory is
not protected by SSO. Protecting this directory will prevent web conferencing from functioning
properly.
not protected by SSO. Protecting this directory will prevent web conferencing from functioning
properly.
To use SSO, you must enable SSL on the Application Server. If you have a failover system, with active
and standby servers, ensure that SSL is installed and configured on the standby server as well as on the
active server.This way, SSO will continue to work if the system has to move the standby server for any
reason.
and standby servers, ensure that SSL is installed and configured on the standby server as well as on the
active server.This way, SSO will continue to work if the system has to move the standby server for any
reason.
Related Topics
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Configuring Trust External Authentication
Before You Begin
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Read the
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Read the
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Procedure
Step 1
Sign in to the end-user web interface.
Step 2
Select Admin.