Cisco Cisco MeetingPlace Gateway SIM Anleitung Für Quick Setup

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Troubleshooting Cisco Unified MeetingPlace Web Conferencing
How to Resolve Authentication Problems
3
 
Error Message   Incorrect configuration, might want to switch homepage and webconf IP 
addresses.
Explanation   
It is possible that you switched the IP address or DNS name entries for Hostname 
[Homepage] and Hostname [Web Conferencing].
Recommended Action   
 in the 
 module. 
How to Resolve Authentication Problems
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LDAP Authentication Problem
Problem   
Cisco Unified MeetingPlace Web Conferencing is configured for LDAP authentication, but 
users are not being properly authenticated.
Solution   
Check the Cisco Unified MeetingPlace eventlog. LDAP messages appear in the eventlog every 
time an authentication is performed. If the authentication is successful, you will see a message such as 
the following: LDAP Authenticated user: <username>
If the authentication fails, one of the following error messages will be logged in the eventlog:
Error Message   LDAP could not find user: <username>
Explanation   
The user was not found (LDAP_NO_SUCH_OBJECT).
Error Message   LDAP could not authenticate user: <username>
Explanation   
User had bad credentials (LDAP_INVALID_CREDENTIALS); this is typically caused 
by using the wrong password.
Error Message   ldap_simple_bind_s failed with error <hexadecimal number>
Explanation   
This message is logged when the authentication fails for any other reason besides user 
not found or bad credentials. The hexadecimal number in the error code indicates the failure reason. 
Descriptions of the hexadecimal codes can be found at 
.
Related Topics
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 in the 
 module