Cisco Cisco MeetingPlace Gateway SIM Anleitung Für Quick Setup
Troubleshooting Cisco Unified MeetingPlace Web Conferencing
How to Resolve Problems With Attachments and Recordings
18
Scheduling a Test Meeting to Check the Audio Conversion Process
Procedure
Step 1
Open the Cisco Unified MeetingPlace Web Conferencing Eventlog.
a.
From the Web Server, right-click the Cisco Unified MeetingPlace icon in the system tray.
b.
Select eventlog.
Step 2
Schedule a test meeting.
Step 3
Join the meeting and start recording.
Step 4
Terminate the meeting after a few minutes.
Step 5
In the Eventlog window, or in the Gateway SIM log file, look for the recording conversion progress.
Tip
See the example in
for an explanation of
what the recording file name looks like in the log files.
Related Topics
•
in the
module
Tinny Buzz on WMA Recordings
Problem
User hears a tinny buzz on WMA recordings.
Solution
Complete the following to select a higher bitrate WMA encoder profile. You will end up with
higher quality audio playback but at the cost of larger WMA files.
Step 1
Launch a web browser and sign in to Cisco Unified MeetingPlace with a system manager profile.
Step 2
Click Admin.
Step 3
Click Audio Conversion.
Step 4
Make sure that Convert to Windows Media Format is set to Yes.
Step 5
Enter a higher bitrate encoder profile for Windows Media Server Conversion Profile:
•
We recommend that you enter Windows Media Audio 8 for Dial-up Modem (CD quality, 64
Kbps).
Kbps).
•
For a list of other profiles, see the Windows Media Developer Center at
.
Step 6
Click Submit.