Cisco Cisco Agent Desktop 8.0 Fehlerbehebungsanleitung
UCCX 8.0: Certificate Error on Agent Desktop
During the Launch
During the Launch
Document ID: 112189
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Problem
Solution
Problem
Solution
Related Information
Prerequisites
Requirements
Components Used
Conventions
Problem
Solution
Problem
Solution
Related Information
Introduction
In Cisco Unified Contact Center Express (UCCX) 8.0, the Cisco Agent Desktop throws multiple certificate
warnings during the launch. This document describes how to troubleshoot this issue.
warnings during the launch. This document describes how to troubleshoot this issue.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on Cisco Unified Contact Center Express 8.0.
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Problem
After an upgrade from UCCX 8.5.1 SU2 to SU3, CAD closes unexpectedly when the agent presses CTRL N
in CAD with integrated browser. Expected action is a new Tab should be opened.
in CAD with integrated browser. Expected action is a new Tab should be opened.