Cisco Headend System Release 2.7

What Are the Known Issues?

4019475 Rev D

CR 70490: Underscore Character in Host Names Not Processed by SOAP Servers

We are aware that Service Oriented Architecture Protocol (SOAP) servers are not
designed to process underscores in host names. The mgrUIServer process on the
DNCS uses vod1_890 as a host name, causing a communication error with the
tomcat SOAP server.

Workaround

A workaround was developed for this issue. Provide an alias to the vod1_890 server
in the /etc/hosts file, and then reference that alias in the
SOAPServerConfiguration.xml file. Refer to the following example for guidance:

/etc/host

The /etc/hosts file should contain an entry similar to 192.168.47.26 vod1_890
loghost

/usr/local/tomcat/webapps/.webdb/SOAPServerConfiguration.xml

Then, open the
/usr/local/tomcat/webapps/.webdb/SOAPServerConfiguration.xml file using a
text editor. Replace the original reference to vod1_890 with loghost.

Call Cisco Services if you need help implementing this workaround.

CR 70620: DRM Memory Leaks with Netcrypt in VOD Session Path

The DRM is experiencing memory leaks when the Netcrypt is in the VOD session
path.

Workaround: The DRM process will eventually need to be bounced (restarted).

CR 70724: Table-based QAMs Cannot Load Third-party QAM Files

Customers cannot load files for third-party QAMs.

CR 70854: Issues with qamManager GQAM Reports

The qamManager process enters an infinite loop if AuditQAM returns a duplicate
part number for a GQAM.

CR 70867: DRM Does Not Consistently Find the VOD Downstream Port

The DRM does not consistently find the VOD downstream port, causing intermittent
errors.

CR 70871: DNCS Sends OOB Data to Incorrect Multicast IP Address

The DNCS is sending out-of-band (OOB) data to the incorrect multicast IP address.
As a result, the MFMC function is not working.